- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Data Recovery Company Nottingham
Our most important function as a Data Recovery specialist is to make sure that you are able to use your data again in the shortest time possible with the highest percentage of recovery possible. To that end we are here at the other end of an email or telephone call to help answer your questions regarding your device failure. One of our highly skilled and professional recovery engineers will be happy to give you a diagnosis of the problem over the telephone as well as a no obligation quote so that you can get the ball rolling and start the process necessary to retrieving your data. Once you are happy with all that we had told you we recommend securely parceling up your storage device, endeavoring to make sure that it cannot move around too much inside to reduce the risk of any further damage. Our shipping form can be found on the Contact Us Page and you can use this to ensure that we have all of your contact details. If you live or work locally you can bring the hard drive or other storage device into us in person, or if you are unable to do this; you can send it via Royal Mail registered or special delivery or employ the services of a courier.
Preliminary Diagnosis And No Obligation Quote
When we receive your storage device we will make a full and comprehensive diagnosis as to the nature of the problem. Once established our engineer will contact you to talk you through the nature of the fault and what will happen next in the recovery process. We will talk you through the quotation again just so you know there are no hidden extras and if you are happy with this then we will begin the physical process of recovering your data.
Our Methods of Recovering Your Data
Although we cannot divulge the exact nature of how we recover your data we can tell you that we use up to the minute recovery software in conjunction with many years of experience from our engineers. When the data has been successfully recovered to one of our secure servers. This process normally takes between 2 to 3 days and once we have done so our engineer will contact you by telephone to talk you through what we have done. In addition you will receive a detailed email that will contain not only detailed directory listings but also screenshots of the data so that can take comfort in the fact that we have done exactly what we said we would do.
Reuniting You With Your Lost Data
After you have received your email detailing all of what was within the data we recovered, the last step of the process is to return your data to you. All we ask is for full payment which can be made via credit or debit card (again there are no hidden charges and all card transactions are free), cheque or bank transfer. Upon receipt of your payment we will make a physical backup of your data; storing it on the medium of your choice. We will then send the backup to you using a next day courier service; or if you work or live nearby you can collect it in person.