MACBOOK AIR MD711LL
I have been using a Macbook Air MD711LL for about 2 moths mow, and I have saved some expensive apps, plus a number of other pieces of data, to the hard drive, none of which has been backed up to another location. I recently bought another app from the Apple Store, which included an OS update, and started it off. The computer crashed almost as soon as the app started running, and it now will not go into the operating system, but instead shows a grey folder with a flashing question mark. I learned from the problem manual that this means that the OS has been lost, and the hard drive might also be missing. I decided to close down the Macbook, and let it stay off for a few days before trying again. It worked for about 5 minutes, and then froze solid again. When it restarted, I saw the same folder and flashing question mark.
MACBOOK AIR MD711LL
I need some help with a Macbook Air MD711LL which is having problems with data. I run a multiple-computer network system, and while none of the other computers are affected by this problem, I am constantly suffering folder loss with the Macbook Air. This usually happens when the internet fails, as I have to restart the laptop when this happens. When I get back into the desktop screen, I see that data previously stored on the Macbook has disappeared. This is a problem because the Macbook contains a number of specific data entry sheets which are used by our team when they are travelling. These data entry sheets are connected to the internet and are designed to be mailed to the company when they are completed. However, when the internet connection is lost, these emails and the data they contain disappear. I have looked in every file and folder on the system, and have not been able to find any of this data. This is very important information, and should be available to the business. I need to recover this data so that it can be used as it was intended.