Open, and looking at it costs nothing · 9am–5:30pm, Mon to Fri Ring instead, it is quicker: 0115 8220606
NDR Nottingham Data Recovery 0115 8220606 Get my quote

NG9 · Beeston, Chilwell, Bramcote and Attenborough

Data recovery for Beeston. Nothing is charged for finding out whether the disk can be read.

£300 + VAT for a single hard disk. £250 + VAT for a memory stick or a camera card. £500 + VAT upwards for jobs involving several disks: a RAID set, a NAS, a server. Finding out which band you fall under costs nothing. This is important in NG9, since most jobs arriving from here come from a single machine owned by people who have no IT department to ask. Beeston is in the borough of Broxtowe, around fifty thousand people within three and a bit square miles, and the post we get from here reflects it: independent retailers along the High Road and around The Square with their EPOS and camera systems; small consultancies holding condition surveys, measured drawings and photography of D10 and D6, Owen Williams's Grade I concrete on the Boots campus, where repeating a survey is costly and legally significant; tenants of Beeston Business Park and the Enterprise Zone; research data and lab machines at the Lenton Abbey edge of the university; and many commuters who carry their only copy of anything into Nottingham on the tram daily. Get a quote before sending anything, by phone on 0115 8220606 or with the form, then send it tracked to the Manchester intake lab, and a written figure will follow before any chargeable work starts.

Insure it for the data, not the hardware · the leg home is ours The first look costs you nothing The figure we quote is the figure you pay

Ask an engineer and the first look is free
0115 8220606

Five that turn up from NG9 week after week.

Not yours? Open the fault finder →
What is happeningWhat brings it inWhat that means for you
A family PC that also runs the accountsInvoices, the tax return and the photographs, stored once with no second copyTurn it off and send the drive alone, not the whole machine
A surveyor’s laptop that won’t boot up after a day on sitePhotographs and measured drawings that would mean another trip to siteShut it down properly and send just the drive
A booking diary that lives on one laptopEvery appointment, and the customer numbers filed beside themStop the restarts; ring us before anybody reinstalls
A lab machine on the Lenton Abbey edge that cannot read its diskInstrument data and a postgrad's working files, kept together in one placeTurn it off at the socket and send just the drive
A commuter laptop damaged on the way in to workWork files and photographs stored only on that laptopDon't switch it on: every boot-up burns more of your disk
How to pack and post it: get a quote first (0115 8220606 or the form), print the shipping form, place it in the box next to the disk, and hand the parcel over tracked and insured to the Manchester intake lab. We pay for return postage. Details on how to pack it properly can be found on the packing and postage guide.

Read this before the tape goes on.

Recovery and repair are not the same tradeRepair work closes once the machine is usable: screen, keyboard, board. Reading a disk that has stopped answering starts somewhere else entirely, using equipment no repair shop has reason to buy. So “it is finished” means finished at that counter, not with your files. Get a quote, then post the drive instead.
When there is only one copyAs there is typically only one copy and nothing behind it, the work is done in an unhurried way. The read-only image is made first, with every later step carried out against the copy rather than the original drive. Only afterwards is the image compared against the files you asked us to look for, and nothing is tried that would spend reads the disk may not have.
When nothing can move until it is backIn cases where the appointments, invoices and site photographs all sit on one machine, each hour it is down is an hour of lost revenue. Tell us when you book it in: your drive goes on the imager first, and as soon as the diagnosis allows, a date is set that we can be held to.
Posting it from NG9Once you have a quote, one hard drive in a padded box, tracked and insured, is all that is needed. The machine itself can stay where it is. Looking costs nothing, we pay for the return postage, and in most cases you only pay if we recover your data.

Four things NG9 asks.

You have no office in Beeston — does that matter?

Not in practice. There is no counter in either Beeston or Nottingham, as the bench, imagers and donor drives are all in the same room at the Manchester intake lab, so the disk makes the journey instead of you. Get a quote before you send it. A tracked, insured parcel can be handed in at any NG9 post office counter, and it is normally opened the next working morning; postage home is ours. If you would rather drop it off, that is only at the Manchester intake lab, Monday to Friday, 9am to 5:30pm, with no appointment needed.

I have been told the drive is finished. Is that likely?

Frequently not. A repair shop's job stops when the machine works; a disk that has stopped responding starts a new job, on a bench that does nothing else all day. Disks called “finished” elsewhere come in most weeks and are imaged with no problems at all. Your first inspection is free, so being certain costs you nothing.

Does posting from NG9 make the job dearer?

No. You pay based on the type of media and what has gone wrong, nothing else. Wherever you are, the initial assessment is free. It ends in a single written figure before anything is opened, and refusing to go ahead is free too. In most cases you only pay if we recover your data, and returning it to you is at our expense.

Ours is the family laptop, not a company one. Is that something you handle?

Most of what comes from Beeston is a family PC that also keeps the accounts, a spare-room laptop, or an external drive that holds the photographs. Cards and memory sticks are £250 + VAT. A single hard drive is £300 + VAT. You approve a file listing before any payment is made. We don't take on phones or tablets.

Get a quote, then post it from NG9 and find out for nothing.

Leave it turned off and let us know about the problem by phone on 0115 8220606 (or with the contact form), with details of how it was behaving before it failed, and get a quote before sending us anything. The first look is free. The price comes in writing, and no chargeable work takes place until we have your go-ahead.

0115 8220606