NG9 · Beeston, Chilwell, Bramcote and Attenborough
Data recovery for Beeston. Nothing is charged for finding out whether the disk can be read.
£300 plus VAT for one hard disk. £250 plus VAT for a memory stick or a camera card. £500 plus VAT upwards once a job holds several — a RAID set, a NAS, a server. Finding out which band you are in is free, and in NG9 that matters, because most of what arrives from here is one machine belonging to somebody with no IT department to ask. Beeston is in Broxtowe rather than in the city, around fifty thousand people over three and a bit square miles, and the postbag reflects it: independents along the High Road and around The Square with their EPOS and camera systems; small consultancies holding condition surveys, measured drawings and photography of D10 and D6, Owen Williams's Grade I concrete on a working Boots campus, where a repeat survey is expensive and legally significant; tenants on Beeston Business Park and the Enterprise Zone; research data and lab machines out at the Lenton Abbey edge of the university; and a great many commuters whose only copy of anything rides into Nottingham on the tram each morning. Post it tracked, and a written figure follows before anything chargeable is started.
Ask an engineer, and the first look is free
0115 8220606
Five that turn up from NG9 week after week.
Not yours? Open the fault finder →| What is happening | What brings it in | What that means for you |
|---|---|---|
| A family PC that also runs the accounts | Invoices, the tax return and the photographs, with no second copy anywhere | Leave the power off and send the drive, not the whole machine |
| A surveyor's laptop that will not wake after a day on site | Measured drawings and photographs that would cost a second visit | Shut it down properly, then post the drive on its own |
| A booking diary that lives on one laptop | Every appointment, and the customer numbers filed beside them | Stop the restarts; ring us before anybody reinstalls |
| A lab machine on the Lenton Abbey edge that will not mount its disk | Instrument data and a postgraduate's working files, held in one place | Power it down at the socket and send only the drive |
| A commuter laptop that took a knock on the way in | Work files and photographs that live on that machine and nowhere else | Keep it switched off; every restart uses more of the disk |
Read this before the tape goes on.
Four things NG9 asks.
You have no office in Beeston — does that matter?
Not in practice. Nowhere has a counter — not Beeston, not Nottingham — because one room at the intake lab holds the bench, the imagers and the donor drives together, which means the disk makes the journey instead of you. A tracked, insured parcel handed over at any NG9 counter is usually opened the following working morning, and postage home is ours.
I have been told the drive is finished. Is that likely?
Frequently not. A shop's job ends where the machine works; a disk that has stopped answering starts a different job, on a bench that does nothing else all day. Disks called finished elsewhere are imaged here most weeks with no trouble at all. The first look is free, so the certainty costs you nothing.
Does posting from NG9 make the job dearer?
No. What you pay is set by the media and by what has gone wrong, and by nothing else. The assessment is free whatever the address, one written figure comes before anything is opened, and turning it down is free too. On most jobs nothing is owed unless the files return, and getting it back to you is our expense.
Ours is the family laptop, not a company one. Is that something you handle?
That is most of the Beeston postbag: a family PC that also keeps the accounts, a spare-room laptop, an external drive with the photographs on it. Cards and sticks come in at £250 + VAT and a single hard disk at £300 + VAT, with a file list to approve before money moves. Phones and tablets are not work we take.
Start here if the same thing is happening to yours.
Next door to Beeston, on the same terms
Post it from NG9 and find out for nothing.
Turn it off, leave it be, and tell us on the phone how it had been behaving before it went. Looking costs you nothing, the price comes in writing, and no chargeable work happens unless you say yes to it.