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LE10 and M69 Junction 1 · Hinckley, Burbage and Wolvey

Data recovery for Hinckley. The test slot, the prototype and the weather cannot be booked again.

Junction 1 of the M69 is the town's front door, and the A5 running past it is the county line — one side of that road is Leicestershire and the other is not. What stands on those junctions is where the work comes from. MIRA Technology Park, an Enterprise Zone operated by HORIBA MIRA, holds on the borough council's own figures more than thirty-five global manufacturers, Tier 1s and specialist automotive firms, and their vehicle test logs, CAN bus captures, ADAS sensor and camera sets, hardware-in-the-loop runs, homologation evidence and CAE model libraries are the least reproducible material anyone in the county keeps. Hinckley Park puts 82 acres straight onto the junction, DPD's parcel hub among them, where a night of scan records is the only proof a consignment ever moved. Triumph has had its headquarters and main factory here since 1988, and the UK site keeps the R&D, the prototype builds and Factory Customs — one-off work with no second copy anywhere. Nothing is collected. It travels by tracked post, the examination costs nothing, and a written figure is settled before any chargeable step — £300 + VAT for one disk, £500 + VAT upwards for an array.

Insure it for the data, not the hardware · the leg home is ours The first look costs you nothing The figure we quote is the figure you pay

Ask an engineer, and the first look is free
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The five we see most often out of LE10.

Not yours? Open the fault finder →
What is happeningWhat brings it inWhat that means for you
A test-department array the machines cannot seeVehicle logs, CAN bus captures and ADAS sets, held in one placeCut the power, label the bays as they come out, post bare drives
The one machine in the prototype shop officeBought with the bench it sits on, and left alone ever sincePost the disks; the chassis stays with your IT
A rugged external that lives in a site bagProving-ground runs and photographs, copied nowhere elseWe see more of these than anything; leave it unplugged
A mirror holding the scan history, running on one diskIts alert goes to a shared mailbox that nobody ownsImaging comes first; nothing is rebuilt until it is done
Dropped on the dock, and it has clicked ever sinceA machine wheeled round a workshop all week gets more knocks than you thinkDo not try it again — the next power-up may be the last one
How to pack and post it: post the drive to the intake lab. Tracked service, insured for what the data is worth, and the shipping form printed off and tucked in alongside. Nothing to pay on the way back. The wrapping and the padding are covered on the packing and postage guide.

How the drive gets to us, and what it costs.

The whole business on one machineOn a small operation off the junction the whole thing runs on one server — the stock, the routing, the scan history that proves a consignment ever moved. When it stops, all of it stops with it. Say that on the phone: it is logged urgent, imaged the day it arrives, and you get a date you can plan around.
Nothing to walk into in HinckleyNo workshop in the town, and no counter in Nottingham either. All of the work happens at the intake lab, whose address sits on the shipping form. In a town built on next-day parcels, most people already know the drill: tracked, insured, done.
Records an inspector can ask to seeHomologation and type-approval evidence, calibration records, signed consignment notes, the scan history behind a load that has already moved — round here a failed disk is a paperwork problem long before it is an IT one. Which is why nothing changes: read-only imaging, a fixed figure in writing, and your files on fresh media with an itemised account of what lifted and what would not.
One price list, wherever you post fromThe assessment is free, and the figure that follows reaches you in writing before a thing is touched. A memory card or a USB stick is £250 + VAT; one hard disk is £300 + VAT; and once a job holds several disks — a RAID set, a NAS, a server — the band opens at £500 + VAT. On most jobs, nothing readable back means nothing to pay, and the postage home to Hinckley is ours either way.

The four questions we are asked most.

Is it only Hinckley itself, or the villages as well?

Hinckley, Burbage, Wolvey and Sharnford are all LE10 and all on one set of terms; Barwell and Earl Shilton are LE9 and treated no differently. Since we collect from nowhere, a unit on the junction and a workshop on a side street both post the drive tracked, get the first look free, and pay nothing for its journey home.

A rebuild that has not moved in hours — cut the power?

Straight away, not at the end of the shift. Finishing a rebuild means reading every sector on every disk left in the set, and it is that continuous load which pushes the next worn member over; break off half way and you are worse off than the fault left you. Take the power away, write on each disk the bay it sat in, and post them as bare drives. The exception is a NAS box, which comes to us whole. Any job holding several disks opens at £500 + VAT.

It may have to stand up as evidence later. What do we get back?

The disk you post is read and never written to. What every stage works against is a read-only image of it, and the drive itself goes home in exactly the state it arrived in. Before a chargeable step is taken, one fixed figure is settled in writing. You finish with the files on fresh media and an itemised account of what lifted clean and what would not — enough for an inspector, an auditor or a claim file.

How is a drive best packed for posting?

What damages a drive in transit is being able to move, so take that away first. Bag it antistatic where you can, then pack the box out until nothing shifts — the packaging it originally arrived in will do the job. Send it tracked. Insure the parcel against the data, not against what the drive cost, and let a printed shipping form ride inside with it. The posting page covers the rest; the journey back is paid by us.

Start here if the same thing is happening to yours.

Next door to Hinckley, on the same terms

Pack it well in Hinckley — the first look is free.

Switch it off and leave it off. Tell us what it was in the middle of — a test run, a night of scans, a build file half saved. No charge for the look. The figure that follows is written down, and no work starts until you say yes.

0115 8220606