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S80 and S81 · Worksop and Manton Wood

Data recovery for Worksop. One office machine, one copy of the record; most of what S80 sends looks like that.

S80 2RS. That postcode is Greencore's factory on Retford Road, Manton Wood Enterprise Park, and it is the quickest proof that whoever wrote this knows where Worksop is: the town is S80 and S81, a Sheffield postcode area, while sitting firmly in Nottinghamshire, in Bassetlaw. Get that right and the rest follows. What Manton Wood puts our way is food manufacturing and distribution work: traceability records, QA exports, temperature logs and camera systems, in plants whose product has a short shelf life and whose audit trail is the licence to trade. Premier Foods, B&Q, Cargill's OCG Cacao and Laing O'Rourke sit in the same local economy, and Pandrol makes rail fastenings in Worksop, which puts the town in the same supply chain as the train works at Derby. Head south of the town and estate offices across the Dukeries hold forestry, shoot, tenancy and listed-building records that one family has kept for two hundred years and that now exist as a scan on a single office machine. East at the Apleyhead junction of the A1, EM.EX is coming: 300 acres, a two-million-square-foot first phase from Caddick, and years of survey data, drone progress footage and subcontractor site records to go with it. There is no counter in Worksop. Get a quote first, then send it by tracked post to the intake lab in Manchester; the examination costs nothing, and the price is agreed in writing before any chargeable work: a single hard disk at £300 + VAT, a DVR at £400 + VAT, several disks from £500 + VAT.

Insure it for the data, not the hardware · the leg home is ours The first look costs you nothing The figure we quote is the figure you pay

Ask an engineer and the first look is free
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The jobs this corner of Bassetlaw sends.

Not yours? Open the fault finder →
What is happeningWhat brings it inWhat that means for you
A desk drive in an estate office that ticks on power-upForestry, shoot and tenancy records that were scanned onceUnplug it and do not touch it again
A site laptop back off the A1 job that won't startLast month's progress photographs and method statements, nowhere elseGet a quote and send the disk alone; the laptop stays with you
A four-bay NAS in the estate office, amber since springThe share still opens, so nobody was told anything had gone wrongHalt it before another member fails
A survey card the reader wants to formatDrone footage of a phase now under concrete and backfillDon't let anything format it; get a quote, and the card comes to us exactly as it is
Every file on the office share renamed, and a note left in each folderA ransomware incident, with the backup drive mapped to the same machineUnplug it from the network first; the ransomware page covers the rest.
How to pack and post it: get a quote first, then send the disk tracked and insured, addressed to the lab in Manchester that does the intake, with a printed copy of the shipping form. The cost of returning it to you is borne by us. The padding, the box and the labels are covered on the packing and postage guide.

Boxing it so it survives the journey.

No counter here, and none in NottinghamA drive cannot be handed over in Worksop, and there is no counter in Nottingham either. All work is carried out at our intake lab in Manchester, where the imaging equipment and donor drives are kept, so the media always travels to the lab rather than you. Once you have a quote, send it tracked and insured from an S80 or S81 post office counter; it is usually opened the next working morning, and we pay the postage back.
One copy is what most people haveOn an estate office machine, or a small firm's server on Manton Wood, the disk that failed is generally the archive itself, with nothing behind it. So we take a slow and careful approach. A read-only image is taken before any work is attempted on the disk, and what has been read off is then listed against whichever folders you said were important.
Work for clients, on personal kitLand agents, surveyors and subcontractors around Worksop often carry paid work on kit that no IT department ever configured. Each job is logged against a case reference and never under a client's name. Only the files the recovery has to open are opened. Once the drive has been back with you for a full thirty days, the working copy is deleted.
The price comes before any workNothing chargeable starts until the figure is with you in writing and you have agreed to it, and after that it does not move. One hard disk costs £300 + VAT. Cards and memory sticks are £250 + VAT. Where a job has several disks in it (a NAS, a RAID set, a server), prices start at £500 + VAT. The files arrive with a listing to check against and a VAT invoice for your accounts.

The questions Worksop asks.

Is there anywhere in Worksop to hand a drive in?

No. All the imaging equipment and donor stock are under one roof, and there is no counter in Nottingham either, so the disk travels instead of you. Get a quote, then send the disk by tracked, insured post to the intake lab in Manchester. An engineer opens the box the next working morning, there is no charge for the examination, and the cost of sending it back is covered at our end.

It is one office machine's worth of scanning. What does a look cost?

The look costs nothing, and you receive one written figure before you agree to anything. One hard disk is £300 + VAT; a card or a memory stick is £250 + VAT. You get a list of what came off the disk to review before settling the invoice, and in most cases you only pay if we recover your data. We do not handle phones and tablets.

The estate's own records are on it. Is posting safe?

Yes. Neither your name nor the estate's appears on the docket; only a case reference follows the job through the lab. Only the parts of the disk the recovery needs are opened, no copies go to anyone outside, and thirty days after your drive goes home the working copy here is deleted. How long anything is kept is covered in the privacy policy.

The estate office NAS has been running a disk down. What next?

Turn the power off at the socket now, before anything tries to rebuild; one more disk going the same way is what you are avoiding. If the disks come out of the NAS, mark each one with its bay number once removed; if they don't, post the NAS whole, case and disks together. Servers and RAID sets are treated the same way: each disk pulled out and marked with its bay number. Get a quote before anything is posted.

Get a quote, then post it tracked from any S80 post office.

Leave it turned off. Every time you try to get it to boot again, you lose a little more of what can still be read. Call us on 0115 8220606 or use our quote form, and tell us what the machine was doing when it failed. There is no charge for the look. One written figure follows, and nothing is billed until you approve it.

0115 8220606